Privacy policy
GRODE
Privacy Policy
Last Updated: October 27, 2025
INTRODUCTION
At GRODE ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website grode.co (the "Site") or engage with our services.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services.
INFORMATION WE COLLECT
Personal Information You Provide
We may collect personal information that you voluntarily provide to us when you:
Fill out a contact form or inquiry
Book a discovery call via Cal.com
Subscribe to our newsletter or email list
Request a proposal or quote
Engage our services
Communicate with us via email or other channels
This information may include:
Name
Email address
Phone number
Company name and website
Project details and requirements
Budget and timeline information
Any other information you choose to provide
Information Automatically Collected
When you visit our Site, we may automatically collect certain information about your device and browsing behavior, including:
IP address
Browser type and version
Operating system
Referring website
Pages viewed and time spent on pages
Click patterns and navigation paths
Geographic location (country/city level)
Device type (desktop, mobile, tablet)
This information is collected through cookies, web beacons, and similar tracking technologies.
HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
SERVICE DELIVERY:
To provide, maintain, and improve our design and marketing services
To process your inquiries and respond to your requests
To schedule and conduct discovery calls and consultations
To create and send proposals, quotes, and contracts
To deliver project updates and communicate about your projects
BUSINESS OPERATIONS:
To send administrative information, such as updates to our terms and policies
To manage our relationship with you and provide customer support
To process payments and maintain billing records
To analyze Site usage and improve user experience
MARKETING & COMMUNICATIONS:
To send you marketing communications about our services (with your consent)
To share newsletters, case studies, and industry insights
To inform you about new services, promotions, or updates
LEGAL & SECURITY:
To comply with legal obligations and protect our legal rights
To prevent fraud, security breaches, and other malicious activity
To enforce our terms and conditions
HOW WE SHARE YOUR INFORMATION
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:
SERVICE PROVIDERS:
We may share your information with trusted third-party service providers who assist us in operating our business, including:
Cal.com (scheduling and calendar management)
Email service providers (for communications)
Web hosting providers
Payment processors (for invoicing and payments)
Analytics providers (Google Analytics, etc.)
Cloud storage providers
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
LEGAL REQUIREMENTS:
We may disclose your information if required by law, regulation, legal process, or governmental request, including to:
Comply with a subpoena or court order
Protect our rights, property, or safety
Investigate potential violations of our terms
Respond to claims of illegal activity
BUSINESS TRANSFERS:
If GRODE is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and your choices regarding your information.
WITH YOUR CONSENT:
We may share your information with third parties when you have given us explicit permission to do so.
COOKIES AND TRACKING TECHNOLOGIES
We use cookies and similar tracking technologies to collect information about your browsing activities on our Site.
WHAT ARE COOKIES?
Cookies are small text files stored on your device that help us recognize you and remember your preferences.
TYPES OF COOKIES WE USE:
Essential Cookies: Required for the Site to function properly (e.g., security, network management)
Analytics Cookies: Help us understand how visitors use our Site (e.g., Google Analytics)
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Track your browsing habits to deliver relevant advertising (if applicable)
HOW TO CONTROL COOKIES:
You can control and manage cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our Site.
To opt out of Google Analytics, visit: https://tools.google.com/dlpage/gaoptout
DATA RETENTION
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
RETENTION PERIODS:
Contact Form Data: 2 years from last interaction
Client Project Data: Duration of engagement + 7 years (for legal/tax purposes)
Newsletter Subscribers: Until you unsubscribe
Website Analytics: 26 months (Google Analytics default)
Cal.com Booking Data: As per Cal.com's retention policy
After the retention period expires, we will securely delete or anonymize your personal information.
DATA SECURITY
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:
Secure Socket Layer (SSL) encryption for data transmission
Secure cloud storage with encryption at rest
Access controls and authentication requirements
Regular security assessments and updates
Limited access to personal information on a need-to-know basis
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
YOUR PRIVACY RIGHTS
Depending on your location, you may have certain rights regarding your personal information:
RIGHT TO ACCESS:
You can request a copy of the personal information we hold about you.
RIGHT TO CORRECTION:
You can request that we correct inaccurate or incomplete information.
RIGHT TO DELETION:
You can request that we delete your personal information, subject to certain legal exceptions.
RIGHT TO RESTRICTION:
You can request that we limit how we use your personal information.
RIGHT TO DATA PORTABILITY:
You can request a copy of your information in a structured, machine-readable format.
RIGHT TO OBJECT:
You can object to our processing of your information for marketing purposes.
RIGHT TO WITHDRAW CONSENT:
If we process your information based on consent, you can withdraw that consent at any time.
To exercise any of these rights, please contact us at ram@grode.co. We will respond to your request within 30 days.
CHILDREN'S PRIVACY
Our Site and services are not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information immediately.
If you believe we have collected information from a child under 18, please contact us at ram@grode.co.
INTERNATIONAL DATA TRANSFERS
GRODE is based in India. If you are accessing our Site from outside India, please be aware that your information may be transferred to, stored, and processed in India or other countries where our service providers operate.
By using our Site or services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.
We take appropriate measures to ensure your information receives adequate protection in accordance with this Privacy Policy.
THIRD-PARTY LINKS
Our Site may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to those third-party services.
We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
Third-party services we use include:
Cal.com (scheduling) - Privacy Policy: https://cal.com/privacy
Google Analytics - Privacy Policy: https://policies.google.com/privacy
EMAIL COMMUNICATIONS
MARKETING EMAILS:
If you subscribe to our newsletter or email list, we will send you marketing communications about our services, case studies, and industry insights.
You can unsubscribe from marketing emails at any time by:
Clicking the "unsubscribe" link at the bottom of any email
Contacting us at ram@grode.co
TRANSACTIONAL EMAILS:
Even if you unsubscribe from marketing emails, we may still send you transactional emails related to:
Your projects or services
Account or billing information
Legal notices or policy updates
Responses to your inquiries
These emails are necessary for us to provide our services and are not considered marketing communications.
CALIFORNIA PRIVACY RIGHTS (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
Right to Know: Request information about the personal information we collect, use, disclose, and sell
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt out of the sale of your personal information (Note: We do not sell personal information)
Right to Non-Discrimination: Not be discriminated against for exercising your CCPA rights
To exercise these rights, contact us at ram@grode.co with "CCPA Request" in the subject line. We will verify your identity before processing your request.
EUROPEAN PRIVACY RIGHTS (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR):
LEGAL BASIS FOR PROCESSING:
We process your personal information based on:
Consent (e.g., for marketing communications)
Contract (e.g., to provide our services)
Legitimate interests (e.g., to improve our services)
Legal obligations (e.g., tax and accounting requirements)
YOUR GDPR RIGHTS:
Right of access, correction, and deletion
Right to restrict or object to processing
Right to data portability
Right to withdraw consent
Right to lodge a complaint with a supervisory authority
To exercise these rights, contact us at ram@grode.co.
DO NOT TRACK SIGNALS
Some web browsers have a "Do Not Track" (DNT) feature that signals websites you visit that you do not want to have your online activity tracked.
Currently, our Site does not respond to DNT signals or similar mechanisms. We may implement DNT recognition in the future and will update this Privacy Policy accordingly.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make changes, we will:
Update the "Last Updated" date at the top of this policy
Notify you via email (if you have provided your email address)
Post a notice on our Site homepage (for material changes)
We encourage you to review this Privacy Policy periodically. Your continued use of our Site or services after changes are posted constitutes your acceptance of the updated policy.
CONTACT US
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
GRODE
Attn: Privacy Officer
Email: ram@grode.co
Website: https://grode.co
Location: Bangalore, India
We will respond to your inquiry within 30 days.
CONSENT
By using our Site or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.
GRODE - Where Growth Meets Design
grode.co | ram@grode.co | Bangalore, India
